Welcome to Golf Essentials Shop! These Terms and Conditions govern your use of our website www.golfessentialsus.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Commitment to You

At Golf Essentials Shop, we’re dedicated to providing premium golf equipment with the same precision as your perfect swing. These terms are designed to create a transparent, fair shopping experience for golf enthusiasts worldwide.

2. Website Use

2.1 Eligibility

You must be at least 18 years old to place orders. By using our site, you confirm you meet this requirement.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.

2.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality
  • Use automated systems to extract data

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our golf equipment including:

  • Bags (Cart Bags, etc.)
  • Golf Balls (including Callaway Golf Balls)
  • Clubs (Drivers, Fairway Woods, Hybrids, Irons, Putters, Wedges)
  • Golf Technology (GPS Units, Rangefinders, Launch Monitors)
  • Ex Demo Clubs (clearly marked as previously used demonstration items)

While we strive for accuracy, slight variations may occur. Product images may differ slightly from actual items.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Ex Demo Clubs

These demonstration items are sold “as-is” with all imperfections noted in product descriptions. They are excluded from standard returns for hygiene reasons.

4. Orders & Payments

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason.

4.2 Pricing

All prices are in USD. We occasionally update prices and cannot honor previous pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4.4 Order Confirmation

You’ll receive an email confirmation when we process your order (within 1-2 business days).

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
  • Free Economy Shipping (via EMS for orders over $50): 15-25 business days after shipment

5.3 Delivery Areas

We ship worldwide except certain Asian and remote regions. International customers may incur customs fees.

5.4 Delivery Issues

Please contact us immediately if your package is lost or arrives damaged. We’ll work with carriers to resolve issues.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of receipt if items are:

  • Unused
  • In original packaging
  • With all tags and protective coverings intact

6.2 Non-Returnable Items

The following cannot be returned:

  • Ex Demo Clubs
  • Opened golf ball packages
  • Personalized/custom clubs

6.3 Return Process

  1. Email [email protected] with your order number
  2. Wait for our RMA number (within 2 business days)
  3. Ship items to: Golf Essentials Shop Returns, 960 Mulberry Lane, Miami, US 33169

6.4 Refund Processing

Refunds are issued to your original payment method within 5-7 business days after we receive and inspect your return. Shipping costs are non-refundable.

7. Intellectual Property

All content on our site (logos, text, images) is our property or used with permission. You may not use any content without our written consent.

8. Limitation of Liability

Golf Essentials Shop isn’t liable for:

  • Indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Delivery delays beyond our control
  • Improper use of golf equipment

Our total liability is limited to the purchase price of the product in question.

9. Privacy

Your privacy is important. Our Privacy Policy explains how we collect and use your information.

10. Governing Law

These terms are governed by Florida law. Any disputes will be resolved in Miami courts.

11. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about these terms:

Email: [email protected]
Address: 960 Mulberry Lane, Miami, US 33169

Thank you for choosing Golf Essentials Shop – where we’re as committed to your satisfaction as you are to lowering your handicap.